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河北五百万彩票网关于印发《省级12345政府五百万彩票网热线建设工作方案》的通知

发布时间: 2020-06-09 17:43    信息来源:五百万彩票网_500万彩票官方网站【官方网站】 187   

河北五百万彩票网

关于印发《省级12345政府五百万彩票网热线建设工作方案》的通知


GEYEWUCHUSHI,SHENGTUIYIJUNRENXINXIZHONGXIN:

五百万彩票网《HEBEIWUBAIWANCAIPIAOWANGSHENGJI12345ZHENGFUWUBAIWANCAIPIAOWANGREXIANJIANSHEGONGZUOFANGAN》YIJINGTINGLINGDAOTONGYI,XIANYINFAJINIMEN,QINGJIEHESHIJI,RENZHENZHUAHAOGUANCHELUOSHI。


五百万彩票网HEBEIWUBAIWANCAIPIAOWANG   

2020NIAN5YUE28RI     


河北五百万彩票网

省级12345政府五百万彩票网热线建设工作方案


WEIPEIHEZUOHAOSHENGJI12345ZHENGFUWUBAIWANCAIPIAOWANGREXIANJIANSHEGONGZUO,JIAKUAIZHENGFUZHINENGZHUANBIAN,DAZAOGAOXIAOBIANJIEDETUIYIJUNRENSHIWULINGYUZHENGWUWUBAIWANCAIPIAOWANGTIXI,GENJUHEBEISHENGRENMINZHENGFUBANGONGTING《GUANYUYINFAHEBEISHENGSHENGJI12345ZHENGFUWUBAIWANCAIPIAOWANGREXIANJIANSHEFANGANDETONGZHI》YAOQIU,TEZHIDINGBENGONGZUOFANGAN。

一、 目标要求

YIXIJINPINGXINSHIDAIZHONGGUOTESESHEHUIZHUYISIXIANGWEIZHIDAO,SHENRUGUANCHELUOSHIDANGDESHIJIUDAHESHIJIUJIEERZHONG、SANZHONG、SIZHONGQUANHUIJINGSHENHESHENGWEISHENGZHENGFUJUECEBUSHU,YIWEIMINBIANMINLIMINWEIZONGZHI,PEIHEZUOHAOSHENGJI12345ZHENGFUWUBAIWANCAIPIAOWANGREXIANJIANSHEGONGZUO,BUDUANTUIJINZHENGWUWUBAIWANCAIPIAOWANGXINXIHUA、ZHINENGHUA、BIANJIEHUA,TISHENGQUNZHONGHUODEGANHEMANYIDU。

二、 任务分工

(一)知识库内容采编

五百万彩票网ZHENGCEFAGUICHUQIANTOUFUZEWOTINGSHENGJI12345ZHENGWUWUBAIWANCAIPIAOWANGREXIANZHISHIKUNEIRONGCAIBIANGONGZUO,JISHIXIEDIAOJIGUANGEYEWUCHUSHI,ANZHAOSHENGZHENGWUWUBAIWANCAIPIAOWANGGUANLIBANGONGSHIXIANGGUANYAOQIU,JIEHEGONGZUOSHIJI,SHULIXIHUABENCHUSHIXIANGGUANZHENGCEFAGUIHEYEWUZHISHI,JISHIHUIZONG,ANSHIFANKUI。(QIANTOUBUMEN: ZHENGCEFAGUICHU;ZERENBUMEN: JIGUANGEYEWUCHUSHI。)

(二)知识库维护和更新

ZHENGCEFAGUICHUJIEHEWOTINGZHENGFUXINXIGONGKAIGONGZUO,JISHIXIEDIAOGEYEWUCHUSHI,DUIWOTINGXINCHUTAIDEGELEIZHENGCEXINGWENJIANJINXINGZHENGLI、XIHUA,BUDUANGENGXINWANSHANZHISHIKUNEIRONG。JIEHEGUIFANXINGWENJIANQINGLIGONGZUO,YANGEBAWOZHISHIKUNEIRONGYOUXIAOQI,JISHIXIACHESHIXIAONEIRONG,ZUOHAOZHISHIKUNEIRONGWEIHUGONGZUO。(QIANTOUBUMEN: ZHENGCEFAGUICHU;ZERENBUMEN: JIGUANGEYEWUCHUSHI。)

(三)工单接收和派转

五百万彩票网ZHENGCEFAGUICHUFUZEZUOHAOSHENGJI12345REXIANPAIZHUANGONGDANDEJIESHOUHEPAIZHUANGONGZUO,DUIYUSHENGJIREXIANPAIZHUANWOTINGDEZHENGFUWUBAIWANCAIPIAOWANGSHIXIANGGONGDAN,YAORENZHENSHENHEBAGUAN,QUESHUWOTINGZHIQUANFANWEIDE,YAOYUYIJIESHOU;FEIWOTINGZHIQUANFANWEIDE,ANYAOQIUTUIHUIBINGTIANXIEYIJU。ZAIWANCHENGGONGDANJIESHOUHOU,ZHENGCEFAGUICHUGENJUGONGDANNEIRONG,ANZHAOGECHUSHIYEWUFANWEIHEGONGZUOZHIZE,FENLEIZHUANJIAOBANLI。(ZERENBUMEN: ZHENGCEFAGUICHU。)

(四)工单办理

CHENGBANCHUSHIDUIZHUANBANSHIXIANGYINGJISHIBANLI,ANSHIJIEJUE。ANZHAO“SHEIBANLISHEIDAFU”DEYUANZE,CHENGBANCHUSHIYINGZAIGUIDINGSHIXIANNEIJIANGBANLIJIEGUOFANKUIZHENGCEFAGUICHU,YOUZHENGCEFAGUICHUSHENHEHOUFANKUISHENGJI12345REXIAN。(ZERENBUMEN: ZHENGCEFAGUICHU、JIGUANGEYEWUCHUSHI。)

(五)协调督办

ZHENGCEFAGUICHUQUANCHENGGENZONGDUBANGELEIPAIZHUANSHIXIANGBANLIGONGZUO,QUEBAOCHENGBANCHUSHIANGUIDINGSHIXIANBANLIBINGFANKUI。JIAQIANGDUCUZHIDAOHETONGCHOUXIEDIAO,TUIDONGGONGZUOLUOSHIJIANXIAO。(ZERENBUMEN: ZHENGCEFAGUICHU。)

三、 实施步骤

(一)配合省政务五百万彩票网管理办公室完成省级热线建设

五百万彩票网2020NIAN5YUEDIQIAN,XIANGSHENGZHENGWUWUBAIWANCAIPIAOWANGGUANLIBANGONGSHIFANKUIWOTINGXITONGSHIYONGRENYUANHEZHISHIKUCAIBIANRENYUANMINGDAN,ANYAOQIUWANCHENGZHISHIKUNEIRONGCAIBIANHEFANKUIGONGZUO。

(二)做好政府五百万彩票网热线运行工作

SHENGJI12345ZHENGFUWUBAIWANCAIPIAOWANGREXIANJIANSHEWANCHENGHOU,ZUOHAOSHEJIWOTINGDESHENGJI12345ZHENGWUWUBAIWANCAIPIAOWANGREXIANXIEDIAOLIANLUO、ZHUANBANDUBAN、ZHISHIKUGENGXINWEIHUDENGGEXIANGRICHANGGONGZUO。

四、 工作要求

(一)加强组织领导

GECHUSHIYAOGAODUZHONGSHI,TIGAORENSHI,BAREXIANJIANSHEGONGZUOZUOWEISHENHUA“FANGGUANFU”GAIGE、YOUHUAZHENGWUWUBAIWANCAIPIAOWANG、MIQIELIANXIHEWUBAIWANCAIPIAOWANGQUNZHONGDEYIXIANGZHONGYAONEIRONGHEJUCUO,ANZHAOFANGANYAOQIU,JINGXINZUZHI,ZHUAHAOLUOSHI,QUEBAOGONGZUOSHUNLIKAIZHAN。

(二)强化工作落实

五百万彩票网GECHUSHIYAORENZHENZUZHISHISHI,XIHUAGONGZUORENWU,MINGQUEZHIZEFENGONG,LUOSHIZHUANRENFUZEZHISHIKUCAIBIANHEGONGDANBANLIGONGZUO。JIAQIANGDUBANLIDU,QUEBAOANQIWANCHENGREXIANJIANSHEGONGZUO,ANSHIXIAN、GAOZHILIANGHUIYINGQUNZHONGSUQIU。

(三)加大培训宣传

政策法规处要加强对各处室热线工作人员的业务培训,提高热线队伍的业务素质。加大12345政务五百万彩票网热线宣传力度,利用门户网站和政务新媒体,广泛宣传政务五百万彩票网热线的功能和作用,营造良好的舆论氛围。

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